Greenroom Technologies monitors our client's networks, servers, and applications 24 hours a day. Working with them, proactive thresholds are developed for security troubles, availability, utilization, and performance. When an attempted intrusion is detected or a threshold is met or exceeded, an event is generated and our engineering staff is alerted. If the issue can be quickly resolved our team will correct it and notify the customer with an incident report. If the issue cannot be resolved remotely we will follow the predefined escalation procedure.
It is estimated by Strategic Research Inc. that downtime costs a typical small company $2000 per hour, a mid-sized company can lose upwards of $5000 per hour, and a technology driven or e-commerce Company can lose staggering amounts from a simple network outage. Employee productivity, however, is not the only indicator of the downtime costs. It is estimated that in 1999, the total losses due to network outages in the United States topped 100 billion dollars. Leading the charge to curb these primarily-preventable costs, Greenroom Technologies offers solutions which enable you to control and predict your up-time investment.
Contact Greenroom Technologies to see how we can provide you with the peace of mind that comes with constant infrastructure monitoring and remote maintenance.